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How max505 Handles Your Personal Information

This page sets out exactly what data max505 collects when you open an account, make deposits via DANA, OVO, or GoPay, and use the platform — and what we do with it.

Account data protectionDANA, OVO, GoPay payment data handlingCookie and device data clarityYour right to access or delete dataDirect contact path for privacy requests

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What We Collect and Why We Use It

max505 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you register an account, we collect your name, email address, and the contact details you provide. When you deposit using DANA, OVO, or GoPay, we record the transaction reference, wallet identifier, and amount — enough to verify the transfer and credit your account correctly. We

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do not store your full e-wallet PIN or password at any point. We also collect device and session data — browser type, IP address, and session timestamps — to keep your account secure and detect unusual access patterns. This technical data is not sold or shared
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with advertisers. We share data with payment processors only where necessary to complete a transaction, and with identity verification services only where required by the rules that govern the region you access from. Data shared with third parties is limited to what that party strictly needs.
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We keep your account data for as long as your account remains active. After closure, we retain records only as long as required under applicable rules in the jurisdiction where you accessed the platform. You can request a summary of the data we hold on you
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at any time by contacting our support team through the channels listed on this page.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY CONTACT

Reach Us About Your Privacy Requests

If you want to access, correct, or request deletion of your personal data, our support team handles privacy requests directly. Send your request through live chat, email, or the in-account help form. We aim to acknowledge every privacy request within two business days and resolve it as quickly as the verification process allows. Players in Yogyakarta and across Indonesia can reach us through the same channels.

Live Chat Open the chat widget from any page in your account. Describe your privacy request and our team will log it and follow up with next steps.

Email Support Send your request to our support address listed in your account dashboard. Include your registered email so we can verify your identity before actioning anything.

In-Account Help Form Log in, go to Account Settings, and select Help. The privacy request form routes directly to our data team — no need to explain your account details twice.

DATA HANDLING STANDARDS

How We Protect and Manage Your Data

We apply access controls, encrypted storage, and session monitoring across account and payment data. Your DANA, OVO, and GoPay transaction records are stored separately from your login credentials and are accessible only to authorised processing staff. Cookies on max505 are used for session continuity and fraud detection — not for targeted advertising. You can manage non-essential cookie preferences from your browser settings at any time.

Encrypted Account Storage

Your personal and payment data is stored using encrypted protocols. Staff access to account records is role-limited and logged — only the team handling your request can view relevant details.

Cookie Controls

We use session cookies to keep you logged in and fraud-detection cookies to flag unusual activity. Non-essential cookies can be switched off from your browser without affecting your account access.

Retention and Deletion

Account data is retained while your account is active. Once closed, we keep only what is required under applicable rules for your access region. Request deletion any time via our support channels.

Third-Party Data Limits

We pass data to payment processors like DANA, OVO, and GoPay only to complete transactions. No profiling, no ad networks, no data sold — what you share stays within the processing chain.

Common Questions About Your Privacy at max505

These are the questions we get most often about how we handle personal data, account information, and your rights under this policy. If your question isn't here, contact us directly via live chat or the in-account help form.

We collect your name, email address, and any contact details you submit at registration. Device data and session timestamps are also logged for security purposes.

No. We record transaction references and wallet identifiers to verify deposits, but we never store your e-wallet PIN, password, or any authentication credential.

Yes. Contact us via live chat or the in-account help form with your registered email. We'll verify your identity and send a summary of your account data.

Send a deletion request through the in-account help form or by email. After identity verification, we remove active data and retain only what applicable rules in your access region require.

We do not share data with advertisers. Data goes only to payment processors — DANA, OVO, GoPay — and identity verification services, strictly to complete your transaction or comply with access-region requirements.

Once your account is closed, we retain records only as long as required under the rules that apply to the region from which you accessed the platform.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal Appmax505 App InfoBalloon Mobile Play

How max505 Handles Your Personal Information

Reach Us About Your Privacy Requests

How We Protect and Manage Your Data

Encrypted Account Storage

Cookie Controls

Retention and Deletion

Third-Party Data Limits

Common Questions About Your Privacy at max505

01 What personal data does max505 collect when I open an account?

02 Does max505 store my DANA, OVO, or GoPay wallet PIN?

03 Can I request a copy of the data max505 holds about me?

04 How do I ask max505 to delete my personal data?

05 Does max505 share my data with advertisers or third parties?

06 How long does max505 keep my account information after I close my account?

Privacy Policy

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